Privacy Policy

Last updated: January 2026

Short version: We collect only what we need to provide the service, we do not sell your data, and you can request deletion.

1. Who we are

Naija Hustle Tax Guide is operated by BMS Creative Concept (“we”, “us”). Website: thecre8hub.com. Support email: info@thecre8hub.com.

2. What data we collect

Account & contact data: name, email, phone number (for WhatsApp delivery and support).
Subscription/payment data: payment references, plan type, billing status (we do not store full card details).
Service messages: questions you ask and our responses (to deliver support and improve consistency).
Technical logs: basic security logs to prevent abuse and maintain reliability.

3. How we use data

Provide the subscription service and customer support.
Confirm payment and manage plan access.
Prevent fraud and abuse; ensure platform reliability.
Improve service quality (e.g., clearer responses, FAQ improvements).

4. What we do NOT do

We do not sell user data.
We do not run social listening, audience surveillance, or competitive intelligence.
We do not request or store full card numbers, CVV, or bank PIN.

5. Sharing & processors

We may use trusted service providers to run the service (e.g., payment processors, hosting, messaging APIs). They process data only to provide their services and under appropriate safeguards.

6. Data retention

We keep data only as long as necessary for service delivery, security, and legal requirements (e.g., payment records). Where possible, older data may be anonymized.

7. Your rights

Request access, correction, or deletion of personal data.
Request deletion via User Data Deletion.

8. Security

We use reasonable administrative and technical safeguards to protect data. No method of transmission or storage is 100% secure, but we work to minimize risk.

9. Contact

For privacy questions, email: info@thecre8hub.com.